Welcome to our FAQ section! We’ve compiled answers to the most common questions about our fashion-forward collections, global delivery, and effortless shopping experience. Can’t find what you’re looking for? Our style-obsessed team is always happy to help at [email protected].
About Our Brand
What defines Fabricry Sales’ style?
We specialize in trend-driven, versatile wardrobe essentials that transition seamlessly from day to night. Our curated collections focus on feminine silhouettes (mini and maxi dresses, skirts) with a contemporary edge, perfect for fashion-conscious shoppers who value both style and wearability.
Who is the typical Fabricry customer?
Our global community includes style-savvy women aged 18-35 who appreciate:
- On-trend pieces (like our statement mini dresses and skirt sets)
- Effortless wardrobe builders (maxi-midi skirts, casual tops)
- Conscious shopping options (eco-friendly materials, budget-friendly shipping)
- Fast fashion that doesn’t compromise on quality
Product Questions
How do I choose between mini vs. maxi dresses?
Our mini dresses (like the Irena Mini Dress) are perfect for nights out or pairing with tights, while maxi dresses offer elegant coverage for daytime events. Check product descriptions for length measurements and styling ideas!
Are your skirt sets separates or one-piece?
All skirt sets are coordinated separates, giving you flexibility to mix and match with other wardrobe pieces. They’re shipped together but designed to work as individual statement pieces.
Shipping & Delivery
Which shipping option should I choose?
For speed: Select Standard Shipping ($12.95 via DHL/FedEx) – delivers in 10-15 days
For budget: Choose Free Shipping (orders $50+ via EMS) – delivers in 15-25 days
Pro Tip: Combine multiple eco-friendly pieces to qualify for free shipping while building your capsule wardrobe!
For budget: Choose Free Shipping (orders $50+ via EMS) – delivers in 15-25 days
Pro Tip: Combine multiple eco-friendly pieces to qualify for free shipping while building your capsule wardrobe!
Why don’t you ship to some Asian/remote regions?
Due to customs restrictions and carrier limitations, we currently can’t guarantee our quality delivery experience in certain areas. We’re actively expanding our reach—email us to request your country!
How long does order processing take?
Our Decatur team hand-checks every order within 1-2 business days to ensure quality. You’ll receive tracking details immediately after dispatch.
Returns & Exchanges
What’s your return policy?
We offer 15-day returns from delivery date for unworn items with tags attached. Simply email [email protected] with your order number to initiate the process. Refunds are issued to your original payment method.
Can I exchange for a different size?
Currently, we process returns rather than direct exchanges. We recommend reordering your preferred size while returning the original item—our fast processing ensures you won’t wait long!
Payments & Accounts
What payment methods do you accept?
We accept: Visa, MasterCard, JCB, and PayPal for secure global transactions. All payments are processed through encrypted systems for your protection.
Do you store my credit card information?
No. For your security, we never store payment details. You’ll enter your information fresh at each checkout, or can use PayPal’s saved payment options.
Still Have Questions?
Our customer care team is available at [email protected] to help with any styling advice, order concerns, or special requests. We typically respond within 24 business hours.
Fabricry Sales – Where global delivery meets your fashion moment.
778 Post Farm Road, Decatur, US 30030